
Written by: Adil Toub, Printer Repair Technician
Bench-tested on: Legacy Zhono Progeasy resetter (exact hardware revision not recorded), with HP-compatible reset profile and 4-pin contact adapter.
Quick Answer
A successful Zhono Progeasy HP Chip Reset can restore supported cartridge-chip lifecycle data to a reusable state, allowing a properly refilled cartridge to be recognized again where the selected chip profile supports resetting. Using the device’s dedicated USB dongle, technicians can align the contact probes, identify the specific aftermarket profile (such as the HP 1215 or 1005 series labels), and reset or reprogram the supported chip data. Based on bench observations, the system uses a credit-based validation method, deducting a single credit only after the device reports a successful operation.
Applies To
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Bench-tested Device: Legacy Zhono Progeasy Chip Resetter.
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Target Components: Cartridge identification chips. Device profile labels tested/observed: HP 1215, HP 1005, HP 30/35 (as shown by the tested Progeasy interface).
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Associated Supplies: Remanufactured or refilled HP toner cartridges corresponding to the device’s exact profile list (e.g., the HP 1215 profile is commonly associated with the CP1215 cartridge family: CB540A/CB541A/CB542A/CB543A).
Symptoms & Use Case
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The printer displays “Cartridge Depleted”, “Replace Toner”, or a flashing toner LED after physically refilling the hopper with new powder.
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The cartridge identification chip stores supply and lifecycle data, and the chip may report an exhausted supply state. Where that chip family is resettable, the Progeasy can restore supported lifecycle data for reuse after the cartridge has been properly remanufactured.
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The remanufacturing workflow requires verifying chip data (model, color, region, yield) before deploying a compatible toner unit.

Before You Start
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Credit Validation System: Bench observation: On the tested Progeasy configuration, a reset credit was deducted only after the device reported a successful operation. On the bench-tested configuration, failed reads or unsupported-chip attempts did not consume a reset credit. Credit behavior may differ by device revision, authorization system, or software version.
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ESD Safety: Toner chips are sensitive to Electrostatic Discharge. Work on an ESD-safe surface where possible and discharge static before handling the chip. Avoid touching the contact pads or exposed PCB components.
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Firm Contact: A common cause of a failed read or reset is unstable probe contact. Maintain steady contact throughout the operation without applying excessive force.
Diagnosis Before Resetting
Before initiating the sequence, you must physically classify the chip type to select the correct Progeasy software profile:
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Remove the toner cartridge and locate the identification chip on the plastic housing (if not testing directly on the cartridge).
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Inspect the physical PCB (Printed Circuit Board). Look for the specific placement of the alignment notch (the small physical cutout on the edge of the chip).
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Match the physical characteristics to the corresponding device profile label (e.g., the HP 1215 profile or HP 1005 profile). Use the PCB layout and alignment notch as physical identification clues, then confirm the chip using the Progeasy Search function or the device’s supported model list before writing.
Step-by-Step Reset Procedure
This procedure outlines the exact workflow for safely reprogramming supported HP chips using the Progeasy hardware.
Step 1: Device Initialization and Setup
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Locate the dedicated USB dongle containing your reset credits and insert it securely into the USB port of the Progeasy device.
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Press and hold the power button for approximately 5 seconds until the LCD screen boots up.
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Wait for the device to read the USB dongle and display the main menu and available credit balance.
Step 2: Search Mode (Read Verification)
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From the main menu, navigate to the Search function.
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Align the required contact probes or pinboard with the chip pads. On the bench-tested HP 1215 adapter, align the four contact probes directly over the electrical contact pads.
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Apply only enough steady pressure to maintain reliable electrical contact.
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The device will read the chip’s current data (such as region, yield status, and model series). Verify this data matches your cartridge before proceeding.
Step 3: Executing the Zhono Progeasy HP Chip Reset
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Navigate to the specific model selection menu on the device. Select the profile that matches your physical inspection (e.g., HP 1215).
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Re-establish firm contact between the adapter probes and the chip’s contact pads.
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Initiate the reset command via the device interface.
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Do not move your hand. Maintain stable contact without shifting or applying excessive force while the device performs the reset.
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Expected Outcome: The LCD screen displays “Success”. Based on our bench test, one credit is deducted at this confirmation, and the chip is ready for deployment.
How to Verify the Repair
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If the chip was removed for resetting, reinstall it securely in the cartridge housing using its original orientation.
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Insert the remanufactured cartridge into the target HP printer.
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Print a Supplies Status Page from the printer’s control panel.
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Verify that the printer accepts the cartridge, clears the previous supply warning, and reports the expected renewed supply status for that chip profile. (Note: Some printer/firmware combinations may display supply status differently even after a successful reset).

If Issues Persist
| Device message | Possible cause | Action |
| Read Error / No Connection | Poor probe contact, dirty pads, wrong adapter alignment | Clean pads dry, realign probes, retry |
| Unsupported / Locked | Chip/profile not resettable with current device database | Re-identify chip, verify profile/model list, replace chip if necessary |
| Invalid Dongle / Credit Error | Authorization, dongle, account, or credit problem | Reconnect the licensed device/dongle and verify balance/support status |
| Write Failed | Contact moved, wrong profile, unsupported chip revision | Re-identify before another write attempt |
Frequently Asked Questions
Related Guides
How to Reset Chip on Ink Cartridge: A Complete Guide (HP, Epson, Canon)
