HP LaserJet M436 / M438 Replace TR Roller Reset: Tech Mode Diagnostic Guide
Written by: Helen J. Halladay, Printer Repair Technician
Bench-tested on: HP LaserJet MFP M436nda
Quick Answer
The "Replace TR. Roller" or "Prepare TR. Roller" warning on HP LaserJet A3 MFP printers indicates that the transfer roller maintenance count has reached its rated duty cycle (HP rates this at approximately 100,000 A4/Letter-equivalent simplex pages). An HP Replace TR Roller Reset is performed via the technician Tech Menu by navigating to Maintenance Counts and clearing the Transfer Roller register using the service sequence 10043616. Clearing the Transfer Roller count removes the maintenance-life warning after the roller has been replaced or properly serviced. It does not resolve a C9-2220 hardware fault caused by incorrect seating or a transfer-circuit problem.
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